Requirements
 

• Diligent, detail-oriented and have the ability to work on various projects in parallel.
• Must be well organized and able to work effectively under time pressure.
• Exceptional analytical, communication, and presentation skills.
• At least 3 years of working experience as solution specialist of a cloud solution.
• Advance understanding of contact centre solutions, web technologies and cloud infrastructure

Key Responsibilities
 

• Own and drive Nubitel solution subscription renewal. Target 70% renewal attainment against annual renewal target.
• Work as a contributing member in the customer engagement team and provide positioning of Nubitel solutions to help win businesses.
• Understand customer environment, including existing pain points and create winning solutions to address the requirements.
• Ensure successful customer engagements and relevance of proposed solutions to customer requirements.
• Perform technical feasibility study and drive implementation planning.
• Work with various stakeholders within & outside of Microtel, to ensure successful, ongoing business relations with identified markets.
• Contribute to sales and project documentation and information for reference and greater benefit of the team.
• Build case studies around customer success stories, share relevant information on industry trends among peers and industry community.